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Customer Satisfaction Is Our #1 Priority

We love to get great feedback from our customers and that’s why we go above and beyond for every customer, and every job. See what some of our happy customers are saying about Downtown Auto Glass Below. Have feedback to share? Fill out our contact form below.

“It’s always a pleasure to Deal with Jeff. Jeff and his Team always look after us and provide quality work in a timely manner. The Pickup and delivery of vehicles is always very helpful. Thank you for the outstanding Service !!”

Markus W., Service Manager, Mercedes-Benz London

“Really appreciate the fast, friendly and professional service we receive from Downtown Autoglass and their staff. Jeff and his team are always accommodating and have a care for customers and their vehicles that I can trust without a doubt. Keep up the great work!”

John R., Service Director, ToyotaTown, Lexus of London

“Windshield replacement-timely appointment-service received was prompt and the attention to detail was above and beyond. Offered to and did return my car to my home for me as I have some mobility issues, which was greatly appreciated.”


“Jeff was fantastic and professional. A real expert, and takes good care of his customers. A+ service. He was incredibly knowledgeable when I called and arranged a cab to get me to work. Couldn’t have done any better.”


“I was very please to have had such a positive experience from a well informed manager/owner on having my windshield replaced. What great service!”


“They took me on time and fix my glass greatly and got some good info on glass clean which I got some and was done in a timely manner great job guys have a great weekend Thank you so much”

Richard L.

“We would like to thank Jeff and his staff for the exemplary service that we received from Downtown Auto Glass. Our harrowing highway experience, was eased by you looking after windshield replacement and dealing with the insurance company.Thanks for such fast, efficient and friendly service! We will never use anyone else in future and will recommend you to all our our friends.”


“I choose Downtown Auto Glass based on positive reviews and was not disappointed. Jeff and his team simply did everything they said they would do when they said they would do it. Car went in when they said and came back when they said, no fuss no mess. Shop and office are very clean and you can tell the take pride in what they do. Personally I like dealing with a local business owner. I’ll use them in the future when/if needed and wouldn’t hesitate to recommend them to anyone.”


“We had a judge come in from out of town for a weekend event and was broken into /window smashed in a hotel underground parking. Other glass companies were closed or did not have time. Jeff was the hero of the weekend tracking down a hard to find window and installing it before the judge needed to drive home. Thank you for the top notch service. Highly highly recommend.”


“The Downtown Auto Glass windshield installers (Cory and partner) were exceptional! T ey provided answers to all my concerns and questions, as well as, provided assistance with removal of windshield wipers for replacement in the future. Jeff handled my immediate situation professionally and was extremely accommodating to my time schedule and preference to have my Corolla windshield repaired at home. Jeff efficiently emailed my invoice and warranty and provided exceptional coverage for my windshield in the future.”